ITC-based Municipal Disaster Risk Management: Panama Case Study

Abstract

The expansion and dominance growth of Information and Communication Technologies (ITC) and the COVID -19 pandemic have established a climate of change and reinvention of traditional government structures, creating a pathway for a new generation of modernized public services or e-governments. This paper aims to present an Integrated Disaster Risk Management (IDRM) system and the methodology for the implementation of action plans for each potential risk. The main contribution of this case study lies on a relational model based on a computer platform that captures the evolution of each risk according to the levels of probability and severity. The model is a comprehensive and integrated approach that focuses on the underlying conditions of disasters (hazard and vulnerability) and emphasizes multilevel, multidimensional, and multidisciplinary coordination among the parties involved, using dashboard tools as data visualization for decision making and citizen inclusion in those decisions.